One subscription, shared balance for all products.
Whether you have 10 or 100 minutes on your balance, use them for any of our products: AI Business Receptionist, Outbound AI Caller or Website Voice AI Chatbot.
“They call property owners, ask if they’re thinking about selling or renting, and reconnect with people who showed interest before. When our brokers follow up, they already know what the person wants and what was discussed.”
Alex Strelnikov UAE ·
Saves us hours every week
“We run chronic care programs where reliability isn’t optional. When a patient reaches out late at night, the technology simply has to work. That’s where NextLevel earned our trust.”
Steven Amiel United States ·
Finally, Voice AI that actually works in Arabic
“The Arabic handling is genuinely strong, Gulf and Najdi both, which is where most tools fall over.”
Omar Abdelrahman UAE · Delivery partner
A strong Voice AI partner for the Bangladesh enterprise market
“Their team is hands-on, responsive and willing to adapt solutions to the technical and operational requirements behind each enterprise opportunity.”
ARIF TechKnowGram Bangladesh · Partner
Totally great experience!
“I saw a couple of their demos and tried their BDR bot - it was really impressive and human-like.”
Shared memory: customers switch channels without starting over.
Phone
Answers and makes calls for you
Website
Voice and chat widget on your website
Mobile apps
A Voice AI agent inside your app, with shared context
Messengers
WhatsApp, SMS, Facebook Messenger
Full control over every call, outcome and result — in one dashboard.
Every call recorded and analyzed. Monitor progress live.
Every call, transcribed
Read each transcript next to its recording.
Conversation outcomes
See whether the goal was achieved or is still in progress.
Real-time monitoring
Track response time, escalations, concurrency.
Calls dashboard
Outreach dashboard
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Why owners choose NextLevel AI.
Done for you, with your team in control and certified security.
Done for you
Set up by our engineers
Free tailored demo in 2 days, then we set up, test and launch, usually in 1–2 weeks.
Human handoff
Your team stays in control
Hands callers to your team with full context when needed.
ISO 27001
Certified security
ISO 27001:2022 certified, with a SOC 2 Type I report.
More reasons →
AI to human
Full-context handoff
Your Voice AI agent hands the conversation to a human on your team with the full context.
Human support
Personalized, fast help
Get help from real people who know your business and your Voice AI agent.
Business and above
Continuous improvement
Conversation, conversion and knowledge-gap monitoring with ongoing improvements on Business and higher plans. Tailoring depends on your plan and agreed scope.
Enterprise · AI Call Center
Power up your call center with AI.
Our AI Call Center answers, verifies, routes and resolves calls. Your team stays in control.
Inbound Voice AI agents handle incoming calls and route the rest to the right queue.
Outbound Voice AI agents run follow-ups and campaign calls on the same platform.
Connects to your stack — IVR, ticketing and CRM — instead of replacing it.
Hands complex cases to your team with the full conversation history.
Handles return initiation, refund status checks, and exchange requests in natural conversation — applying your return policy and issuing refunds directly.
Integrates with Shopify WooCommerce Magento OMS HubSpot · Salesforce
Direction Inbound — the Voice AI agent answers the calls your customers make
We needed a way to engage every high-value prospect instantly and qualify them intelligently, without overwhelming our sales team with low-quality leads.
Enterprise Data Management Co.Sales Director · Fortune 500 clients
30+qualified leads / month
100%+increase vs. web forms
F500pipeline quality
“
Chronic-care coaching at scale — a NextLevel voice coach trained in Motivational Interviewing. Proactive check-ins and inbound, 24/7, multilingual, with warm escalation to human coaches.
A Voice AI agent in a UAE insurer's mobile app answers benefit questions 24/7 from the approved Table of Benefits and hands complex cases to a human agent.
Leading UAE insurerInsurance · UAE · Proof of concept
~70%resolved on first contact
24/7not business hours only
<3 saverage response
A KSA digital bank automated support across web, mobile and its call center. Callers are securely identified, complex cases go to people, and data stays in KSA.
A Voice AI sales agent with chat on a KSA telecom's product and checkout pages answers plan, roaming and device questions and hands over to sales when needed.
Three connected Voice AI agents for a hospital group: inbound booking and routing, outbound lead qualification with medical guardrails, and post-visit follow-ups.
Multi-specialty hospital groupHealthcare · Proof of concept
3Voice AI agents, one patient journey
AR+ENpatient conversations
24/7inbound patient support
“
NextLevel rebuilt our technical support. Dual-language, Ziwo-integrated, deployed in two weeks. Our engineers pick up calls with full context — not from zero.
Regional technical-support operatorTechnical Support Operations
2×first-call resolution
11 dayskickoff to production
EN+ARdual-language support
“
A NextLevel voice + text chatbot on our website: 30 languages, instant shipment tracking and complaint intake — self-serve, 24/7, with escalation to human agents.
“They call property owners, ask if they’re thinking about selling or renting, and reconnect with people who showed interest before. When our brokers follow up, they already know what the person wants and what was discussed.”
Alex Strelnikov UAE ·
Saves us hours every week
“We run chronic care programs where reliability isn’t optional. When a patient reaches out late at night, the technology simply has to work. That’s where NextLevel earned our trust.”
Steven Amiel United States ·
Finally, Voice AI that actually works in Arabic
“The Arabic handling is genuinely strong, Gulf and Najdi both, which is where most tools fall over.”
Omar Abdelrahman UAE · Delivery partner
A strong Voice AI partner for the Bangladesh enterprise market
“Their team is hands-on, responsive and willing to adapt solutions to the technical and operational requirements behind each enterprise opportunity.”
ARIF TechKnowGram Bangladesh · Partner
Totally great experience!
“I saw a couple of their demos and tried their BDR bot - it was really impressive and human-like.”
Voice hours bundled inside each license — no per-minute billing inside your bundle
Dial attempts uncapped; every connected call bills a 30-sec minimum against the voice bundle
No-answer / busy / SIP-rejected costs $0
Email, SMS and WhatsApp metered transparently with real-time balance in the dashboard
Telephony billed separately by your SIP carrier
Pilot tier auto-converts to Tier 1 at month 3
Bundle pricing available — select tiers above to calculate your total
Common questions. Honest answers.
Everything you'd ask on the discovery call. Honest answers.
How quickly can we go live?
A working prototype on your scripts typically takes 2 days. Production deployment is usually about 2 weeks; enterprise timelines depend on integrations and compliance scope.
What languages does NextLevel support?
The platform supports 30 languages including English, Spanish, French, German, Portuguese, Mandarin, Japanese, Hindi, and more — fine-tuned at both the voice (TTS) and language-model (LLM) layers.
Do I need to replace my existing phone system?
No. NextLevel integrates over SIP with any existing PBX or contact-center platform (Cisco · Avaya · Genesys · Five9 · Twilio · Ziwo). You can take over a single IVR node or replace the full front door — your choice.
How many calls can it handle simultaneously?
100+ concurrent calls per deployment, elastic to peak load. Unlike human teams, costs don't scale linearly with call volume — the AI handles the spike without the headcount.
Where does my data live?
NextLevel Managed Cloud has availability zones in US, UAE, and KSA. For regulated industries, we deploy in your own Azure / AWS / GCP / Oracle tenant (private cloud) — full data sovereignty, quoted per project.
Is NextLevel compliant for healthcare and finance?
SOC 2 Type I report and ISO/IEC 27001:2022 certification; HIPAA, GDPR and PDPL aligned. Evidence is available under NDA.
Can I use my own LLM or voice model?
Yes. Bring your own LLM key (OpenAI, Anthropic, Google, Azure, or your own fine-tuned model), your own STT, your own TTS voices. BYO-model pricing is custom — talk to sales for Enterprise terms.
What does it cost?
Pricing depends on call volume, channels, integrations and deployment model. See the current pricing page or book a call for an enterprise scope.
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