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NextLevel AI Voice

Voice AI Agents Tailored for Your Business

Empower your business with human-like fully adaptable AI voice agents. Use tomorrow's technology to benefit today!

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Voice AI Agents Use Cases

What are our NextLevel AI Voice Agents can do for your business and your customers

Business Operations

Business Personal Assistant

Joins conference calls, answers questions from the agent owner using a curated knowledge base, transcribes and summarizes discussions, and provides insights and reasoning from past talks.

Training & Education Agent

AI training agent with customer-curated content, custom quizzes, and topics. Offers personalized one-to-one voice training and coaching experience, personalized Q&A, trainee assessments and performance tracking, and personalized suggestions for continuous improvement.

HR Agent

Streamline recruiting, HR, onboarding, and policy Q&A, freeing HR to focus on strategic tasks while automating manual processes and personalized employee support.

Appointment scheduling

Automates scheduling with available time checks, various calendar integrations, and easy capture of personal contact details.

Sales and Marketing

Virtual Sales Representative

Automates outreach, lead follow-ups, personalized calls, and messaging. Boosts in-person and virtual meetings, analyzes emails, predicts sales, and enhances sales pipeline and revenue.

Lead Qualification / BDR

AI Agent streamlines lead qualification by engaging leads with personalized, dynamic conversations, identifying their intent based on visitor profiles and context.

Smart scheduling

Facilitates effortless appointment scheduling and rescheduling through conversational voice and text. Provides round-the-clock human-like responses, integrates seamlessly with calendars, and ensures real-time updates for a personalized user experience.

Products / Services Recommendations

Facilitates effortless appointment scheduling and rescheduling through conversational voice and text. Provides round-the-clock human-like responses, integrates seamlessly with calendars, and ensures real-time updates for a personalized user experience.

Customer Support

Customer support

Detects intent for human-like interactions and efficiently resolves user queries. Analyzes tickets by sentiment and urgency, and routes them to the right team. Offers multilingual support to enhance accessibility.

Voice surveys

Conducts interactive voice-based surveys with real-time guidance. Collects responses and structures them into actionable insights, displayed in intuitive dashboards for smarter, data-driven decision-making.

Live Call Transfers

Seamlessly transfers calls to human support agents when needed for complex inquiries. Detects escalation triggers based on user sentiment and intent, providing a smooth handoff for an enhanced customer experience.

Debt collection

Makes outbound calls, conducts human-like conversations, warns of non-payment consequences, analyses non-payment reasons, nudges to payments, prompts repayment actions, escalates to human managers when needed, and delivers final notices.

Power Your Product with AI

Co-pilot for your power users

Adapts to power users by learning their behavior and preferences to offer tailored suggestions and automate complex workflows. Handles repetitive tasks such as data entry, scheduling, and more, allowing power users to focus on high-impact work.

AI assistant for your mobile and web app users

Engages users through voice and text, offering instant app insights and navigation. Summarizes, translates, and extracts key app information while adapting to user preferences for seamless experiences.

User onboarding with Voice AI

Adjusts the onboarding experience by analyzing user behavior and preferences to meet their unique needs. Tracks onboarding progress adapts the journey, and keeps users engaged post-onboarding with tailored tips, updates, and actionable recommendations.

Tech support with Voice AI

Delivers human-like, personalized responses to handle a high volume of tech support inquiries quickly. Provides instant answers and navigates complex knowledge bases with ease, ensuring efficient issue resolution. Supports multiple languages to enhance accessibility and global reach.

Why Us

Business benefits

Free prototype in 2 days, go live in 2 weeks

Your AI agent's first functional version will be ready in 2 days for testing and adjustments (free of charge). In 2 weeks, you'll have the finalized product ready for launch.

Increase customer satisfaction

24/7 customer support with instant, personalized responses, product recommendations, proactive help, and smooth channel transitions enhances the customer experience.

Omnichannel - Stay close to your customer

NextLevel Voice AI Agent works across multiple platforms via text, phone calls, voice on websites, mobile apps, specific products, and conference systems, so you can reach your clients where they prefer.

High 24/7 availability at scale

Provide nonstop service to customers anytime, no matter their inquiry volume, language, location, or the device they're using.

Scale to dozens of thousands of concurrent calls

Scale to handle thousands of calls using cloud infrastructure, load balancing, parallel processing, real-time data analysis, and/or smart caching for efficient performance.

Technical advantages

Function calling

Allows Agents to perform custom tasks with external tools, such as calendar appointment booking, sending emails, and creating EHR or CRM records at the right moment

Conversation flow Builder

Design and personalize AI interactions, map dialogue paths, predict customer needs, and automate responses to ensure relevant, human-like conversations.

Failover Mechanism

Our infrastructure is based on state-of-the-art Kubernetes. Each critical component has redundancy including services from several vendors for LLM/STT/TTS and failover auto-switching, assuring high availability.

Private Cloud deployments

We'll keep your AI agent and your sensitive data in your cloud infrastructure, ensuring enhanced security, control, and customization over your data and infrastructure.

Trained on your data and user interactions

You’ll have full control over the AI knowledge base. Use any database, like company information, service descriptions, etc. Your AI agent learns from user interactions and new data inputs, adapting to patterns, behaviors, and feedback.

User Experience

Low Latency Cross-channels Conversations

Processing and responding to user queries in real-time, delivering instant personalized answers across phone calls and voice on websites and mobile apps.

Agents Availability 24/7

Provide nonstop service to customers anytime, no matter their inquiry volume, language, location, or the device they're using.

Understands and Speaks 100+ languages

AI agents can interact with users from diverse linguistic and cultural backgrounds, providing personalized support in their preferred language.

Personalized user experience

The AI personalizes interactions by using data from past conversations, preferences, and behavior to offer customized responses and recommendations and smoothly transfers calls to a live human agent when complex issues arise.

Natural Interruptions Handling

Your AI agent can handle interruptions smoothly by pausing, adjusting its response, and continuing the conversation without losing context, just like a natural dialogue.

Request your custom Voice AI Agent Prototype. Free of Charge!

Check if you are eligible to get your Voice AI Agent prototype developed by us free of charge.

Usually developed within 3 days and can run for 30 days free of charge with 10 hours of talking credits for qualified clients.

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Truly Omnichannel

With the NextLevel Voice AI Agent, connecting with your clients has never been easier. Whether they’re browsing your website, using your app, or picking up the phone, we’re right there where they need us most.

AI Voice Agent Base Pricing

Tier 1
Tier 2
Tier 3
Tier 4
Minimum monthly spent commitment
-
$ 900
$ 8.000
Let’s talk!
Total monthly voice conversation time included (hours)
-
100
1000
Let’s talk!
Monthly usage (total voice conversation time, hours)
0 -100
101 - 1.000
1001 - 10.000
10.001+
Voice convocation cost (per hour)
$ 10.5
$ 9
$ 8
Let’s talk!
Phone line usage cost (per hour, paid extra)
$ 1.50
$ 1.50
$ 1.50
$ 1.50

Integrations

We provide over 100 out-of-the-box integrations using n8n and Zapier services.

Compliance

Our platform adheres to the highest compliance standards, ensuring full regulatory alignment.

ISO 42001
Upcoming
CCPA
Upcoming
CPRA
Upcoming
SPA
Upcoming
SOC 2
Upcoming
HITRUST
Upcoming

What clients say about NextLevel.AI

Made The Trade

Working with Michael and his team has been an incredible experience.

They developed a cutting-edge AI solution that has truly revolutionized our business operations. We've been able to promote and showcase the technology with confidence, and the team has been highly receptive to feedback, making continuous improvements.

We’re excited to implement it into our day-to-day processes and look forward to the ongoing impact it will have on our business.

Digital Innovation

Teaming up with NextLevel AI to create our Voice AI BDR agent has been a game-changer for us.

Now, our AI BDR agent takes care of the first touch—engaging website visitors, understanding their needs, and passing qualified leads to our sales team. It even books meetings and seamlessly syncs everything into our CRM, saving us a ton of time.

What really sets it apart is how it adapts in real-time, personalizes conversations, and even identifies high-value enterprise prospects for targeted engagement. NextLevel AI absolutely nailed it. Their team has been incredible—super responsive, always open to feedback, and constantly pushing the technology forward.

Telehealth Company (NDA)

Working with NextLevel was a fantastic experience! Their team developed a Voice AI Health Coach that was tailored to our needs, helping our patients adhere to their care plans with ease. The bot’s ability to provide personalized guidance and track progress made a significant difference.

NextLevel’s team was quick, responsive, and communicated clearly at every step of the process. They ensured a smooth implementation and exceeded our expectations as a reliable technology partner.

Ready to innovate your business?

Looking to transform your business? Let’s collaborate to create innovative solutions that drive success.

Book a meeting

* Schedule a conversation with our team and explore how we can help your business thrive.

More Questions About NextLevel.AI

What is NextLevel.AI?

NextLevel.AI is a Voice AI Agents platform created by SPsoft. It is a use case and industry agnostic and allows integrations with any existing end-user 3rd-party apps via SDK, back office systems, and databases.

Our platform enables the design, deployment, and scale of AI-driven conversational agents and features a no-code/low-code conversation flow builder, simplifying the development of sophisticated agents.

The platform offers low-latency conversations across text, phone, and voice on mobile and web, ensuring a seamless multi-channel experience for end users.

It features failover mechanisms for LLMs, Speech Text (STT), and Text to Speech (TTS), triage capabilities for Speech to Text, integrated analytics, and API extensibility, making it suitable for various use cases, from customer support to complex enterprise solutions, with 24/7 availability and strong user engagement.

Our platform requires the implementation of customer-specific AI Voice Agent conversation flow, integrations, and conversation designs per use case project per customer, which we are happy to provide with our professional services (charged on a Time & Materials basis).

What will an AI agent do if human help is needed during the call?

NextLevel.AI automatically transfers calls to human agents when necessary for enhanced service.

Are there analytics and reporting?

NextLevel.AI platform provides our clients with actionable insights into agent conversations with client users.

Do you have training for employees for Voice AI Platform usage?

Yes, we offer comprehensive training programs for employees to ensure they can effectively use the Voice AI Platform. The training includes step-by-step guidance on setup, usage, and optimization. Our resources include live sessions, detailed documentation, and ongoing support to help your team maximize the platform’s potential.

What is NextLevel pricing?

NextLevel pricing depends on your project requirements, your business needs, and use case. The pricing starts from $10,5 per hour of the voice conversation in the pay-as-you-go tier.

How many phone calls NextLevel can handle at one time?

NextLevel AI agents can handle thousands of concurrent calls using cloud infrastructure, load balancing, parallel processing, real-time data analysis, and/or smart caching for efficient performance.

Can I get an AI Agent with my data?

You’ll have full control over the AI knowledge base, tailored to your business needs for better accuracy. Use any database, like company information, service descriptions, customer interaction history, etc..

How to build an AI agent and not lose money and time?

The best way to save money and time is by using ready-made AI agent solutions. These platforms are pre-built, tested, and customizable, allowing you to skip the lengthy and costly development process. With an out-of-the-box solution, you can quickly deploy an AI agent tailored to your needs, ensuring reliability, scalability, and faster ROI without the risks of building from scratch.

Will I spend a lot of time to customize AI agents to my business needs?

No, you will see the first working prototype in 2 days and will be able to launch the product in 2 weeks.

Do AI Agents improve with time?

AI agents improve over time by learning from new data, user feedback, and interactions, allowing them to refine their performance and adapt to changing patterns. They also benefit from updates to their algorithms, knowledge bases, and technologies, ensuring they stay relevant and effective. Additionally, self-learning mechanisms and personalization enable them to tailor responses and functionality to better meet individual user needs.

Can you deploy an AI agent on premises?

AI agents can be deployed in clients’ cloud, allowing organizations to retain full control over their data and infrastructure. This approach ensures that sensitive information stays within the organization's environment, addressing privacy and compliance concerns.