NextLevel AI Voice
Voice AI Agents Tailored for Your Business
Empower your business with human-like, fully adaptable AI voice agents tailored for true omnichannel engagement.
Compliance
Our platform adheres to the highest compliance standards, ensuring full regulatory alignment.
ISO 27001
HIPAA
GDPR
ISO 42001
Upcoming
CCPA
Upcoming
CPRA
Upcoming
CPA
Upcoming
AICPA SOC2
Upcoming
Hitrust
UpcomingVoice AI Agents Use Cases
Discover how NextLevel AI Voice Agents deliver tailored, measurable results across industries.
Business Operations
Appointment Management Agent
Provides automated scheduling, reconfirmation, and rescheduling with 24/7 human-like responses seamless calendar integration with real-time updates.
Corporate Training Agent
Provides personalized training, quizzes, one- on-one coaching, owner-curated topics, and performance tracking with individual improvement suggestions.
Business Personal Assistant
Participates in conference calls, maintains follow-ups, has uses memory from past interactions, engages in debates, sends meeting invites, and more.
HR Assistant
Streamlines recruiting tasks, manages onboarding/offboarding, handles policy Q&A, assists with performance reviews, and advises on employee benefits.
Sales and Marketing
AI BDR (BizDev Rep)
Lead Qualification, Engagement, Capturing. Engages website visitors with contextual voice conversation, identifying intent, and passing leads to CRM or scheduling calls with human sales agents.
Personalized Products and Services Recommender
Helps users with personalized recommendations of products or services, assists with shopping cart management and checkout via voice conversation.
Sales/BDR BANT Lead Qualification
Qualifies leads through BANT-focused (Budget, Authority, Needs, and Timeline) voice or text conversations, collecting key lead information for human sale rep handoff.
Sales/BDR Trainer Agent
Provides personalized voice training and coaching, real-time feedback, assessments and suggestions for improvements to sales and BDR trainees on how to pitch company products and services.
Client Simulator
Trains sales teams through voice simulations of real client types and objections across various industries.
Customer Support
Customer Support Agent
Enables automated inquiry resolutions, interacts via voice or text chatting, prioritizes requests, and rounds them to relevant human support agents.
Appointment Management Agent
Provides automated scheduling, reconfirmation, and rescheduling with 24/7 human-like responses seamless calendar integration with real-time updates.
Customer Survey Agent
Conducts engaging voice-based surveys, offers user guidance with smooth conversation flow, and fills out web forms or surveys by voice assistance.
Banking and Finance
Sales Assistant
Consults website visitors about banking services, identifies intent, qualifies leads, passes them to CRM, or schedules calls with human sales agents.
Debt Collection Assistant
Sends follow-ups, payment reminders, proactive risk alerts, issuance final notices, and seamlessly escalates to human agents when necessary.
Customer Support Agent
Enables automated inquiry resolutions, interacts via voice or text chatting, prioritizes requests, and rounds them to relevant human support agents.
Client Onboarding/ Retention Specialist
Streamlines client onboarding by personalized consultations, automating account registration, verifying customer data, ensuring seamless enrollment.
Insurance
Provider Claims Manager
Handles provider calls, shares claim status updates, explains denials, and accepts new claims via voice.
Table of Benefits Expert
Provides expert support on insurance coverage and benefits relevant to the customer based on the member’s insurance policy.
Fraud Prevention Agent
Ensures claims are validated by engaging with members post-service, reduces financial losses and operational inefficiencies by detecting fraud early.
Customer Data Intake Specialist (Tier 1)
Provides data intake, collects, and organizes customer history to feed into the product recommendation engine. Cuts questions for returning customers.
B2B/B2C Insurance Sales Assistant (Tier 2)
Provides personalized policy recommendations, automates follow-ups, guides customers through the enrollment process for higher quality conversions.
Product Onboarding/ Retention Specialist (Tier 3)
Streamlines client’s onboarding process by personalized consultations, automated registration, and ensuring an efficient enrollment experience.
Existing Member Success/ Care Agent
Сontacts patients after their healthcare visits to gather feedback, leverages data integration and scripted dialogues for personalized interactions.
Debt Collection Assistant
Sends follow-ups, payment reminders, proactive risk alerts, issuance final notices, and seamlessly escalates to human agents when necessary.
Healthcare (Selected Cases)
Health Coach / Health Advocate
Delivers personalized guidance, health check-ups, medication and care plan adherence tracking, coaching in nutrition, weight management, and more.
Diabetes Management Health Coach
Supports diabetes patients with positive interviewing, encouraging self-care, and healthy habits.
Appointment Management Agent
Provides automated scheduling, reconfirmation, and rescheduling with 24/7 human-like responses seamless calendar integration with real-time updates.
Patient Data Intake Specialist
Provides guided data intake, collects medical history, analyes data to prioritize patient needs, reduces redunant questions for returning patients.
Behavioral and Mental Health Support Agent
Automates mental health screenings, offers empathetic support, ensures mental health resources availability anytime without waiting for appointments.
for Startups
Voice AI Chatbot For Your Startup
Optimizes lead flow and user engagement through voice and text chatbot on your website and apps.
e-Learling
Sales/BDR Trainer Agent
Provides personalized voice training and coaching, real-time feedback, assessments and suggestions for improvements to sales and BDR trainees on how to pitch company products and services.
Corporate Training Agent
Provides personalized training, quizzes, one- on-one coaching, owner-curated topics, and performance tracking with individual improvement suggestions.
Client Simulator
Trains sales teams through voice simulations of real client types and objections across various industries.
Personal Trainer
Personalized voice coach for learning – guides users with interactive lessons and feedback.
Why US?
Business benefits
Free prototype in 3 days, go live in 1–4 weeks
Your AI agent’s first functional version will be ready in 3 days for testing and adjustments (free of charge). Within 1–4 weeks, you’ll have the finalized product ready for launch.
Increase customer satisfaction
24/7 customer support with instant, personalized responses, product recommendations, proactive help, and smooth channel transitions enhances the customer experience.
Omnichannel – Stay close to your customer
NextLevel Voice AI Agent works across multiple platforms via text, phone calls, voice on websites, mobile apps, specific products, and conference systems, so you can reach your clients where they prefer.
High 24/7 availability at scale
Provide nonstop service to customers anytime, no matter their inquiry volume, language, location, or the device they’re using.
Scale to dozens of thousands of concurrent calls
Scale to handle thousands of calls using cloud infrastructure, load balancing, parallel processing, real-time data analysis, and/or smart caching for efficient performance.
Technical advantages
Function calling
Allows Agents to perform custom tasks with external tools, such as calendar appointment booking, sending emails, and creating EHR or CRM records at the right moment
Conversation flow builder
Design and personalize AI interactions, map dialogue paths, predict customer needs, and automate responses to ensure relevant, human-like conversations.
Failover mechanism
Our infrastructure is based on state-of-the-art Kubernetes. Each critical component has redundancy including services from several vendors for LLM/STT/TTS and failover auto-switching, assuring high availability.
Private cloud deployments
We’ll host your AI agent and sensitive data within your private cloud infrastructure, ensuring enhanced security, greater control, and full customization over your systems. Available for enterprise clients.
Trained on your data and user interactions
You’ll have full control over the AI knowledge base. Use any database, like company information, service descriptions, etc. Your AI agent learns from user interactions and new data inputs, adapting to patterns, behaviors, and feedback.
User Experience
Low Latency Cross-channels Conversations
Processing and responding to user queries in real-time, delivering instant personalized answers across phone calls and voice on websites and mobile apps.
Agents Availability 24/7
Provide nonstop service to customers anytime, no matter their inquiry volume, language, location, or the device they’re using.
Understands and Speaks 100+ languages
AI agents can interact with users from diverse linguistic and cultural backgrounds, providing personalized support in their preferred language.
Personalized user experience
The AI personalizes interactions by using data from past conversations, preferences, and behavior to offer customized responses and recommendations and smoothly transfers calls to a live human agent when complex issues arise.
Natural Interruptions Handling
Your AI agent can handle interruptions smoothly by pausing, adjusting its response, and continuing the conversation without losing context, just like a natural dialogue.
Request Your Voice AI Agent Prototype Free of Charge!
Check if you’re eligible to have your Voice AI Agent prototype developed by us free of charge. Prototypes are typically developed within 3 days, and we offer 10 hours of voice conversation credits for qualified clients.
AI Voice Agent Pricing
Integrations
We provide over 100 out-of-the-box integrations using n8n and Zapier services.
Compliance
Our platform adheres to the highest compliance standards, ensuring full regulatory alignment.
ISO 27001
HIPAA
GDPR
ISO 42001
Upcoming CCPA
Upcoming CPRA
Upcoming CPA
UpcomingWhat clients say about NextLevel.AI
Made The Trade
Working with Michael and his team has been an incredible experience.
They developed a cutting-edge AI solution that has truly revolutionized our business operations. We’ve been able to promote and showcase the technology with confidence, and the team has been highly receptive to feedback, making continuous improvements.
We’re excited to implement it into our day-to-day processes and look forward to the ongoing impact it will have on our business.
Digital Innovation
Teaming up with NextLevel AI to create our Voice AI BDR agent has been a game-changer for us.
Now, our AI BDR agent takes care of the first touch—engaging website visitors, understanding their needs, and passing qualified leads to our sales team. It even books meetings and seamlessly syncs everything into our CRM, saving us a ton of time.
What really sets it apart is how it adapts in real-time, personalizes conversations, and even identifies high-value enterprise prospects for targeted engagement. NextLevel AI absolutely nailed it. Their team has been incredible—super responsive, always open to feedback, and constantly pushing the technology forward.
SalonHQ
The NextLevel. ai team has successfully developed the first advanced prototype of our Stylist AI agent in under a week.
This innovation allows our web shoppers to receive personalized beauty product recommendations directly on our web store through an engaging voice conversation with our AI Stylist. This enhanced customer interaction has not only improved the shopping experience but also attracted significant investor interest, recognizing its potential to revolutionize beauty retail.
Collaborating with NextLevel.ai has truly been a game-changer for SalonHQ.
Thank you, Michael and the NextLevel!
More Questions About NextLevel.AI
What is NextLevel.AI?
NextLevel.AI is a Voice AI Agents platform created by SPsoft. It is a use case and industry agnostic and allows integrations with any existing end-user 3rd-party apps via SDK, back office systems, and databases.
Our platform enables the design, deployment, and scale of AI-driven conversational agents and features a no-code/low-code conversation flow builder, simplifying the development of sophisticated agents.
The platform offers low-latency conversations across text, phone, and voice on mobile and web, ensuring a seamless multi-channel experience for end users.
It features failover mechanisms for LLMs, Speech Text (STT), and Text to Speech (TTS), triage capabilities for Speech to Text, integrated analytics, and API extensibility, making it suitable for various use cases, from customer support to complex enterprise solutions, with 24/7 availability and strong user engagement.
Our platform requires the implementation of customer-specific AI Voice Agent conversation flow, integrations, and conversation designs per use case project per customer, which we are happy to provide with our professional services (charged on a Time & Materials basis).
What will an AI agent do if human help is needed during the call?
NextLevel.AI automatically transfers calls to human agents when necessary for enhanced service.
Are there analytics and reporting?
NextLevel.AI platform provides our clients with actionable insights into agent conversations with client users.
Do you have training for employees for Voice AI Platform usage?
Yes, we offer comprehensive training programs for employees to ensure they can effectively use the Voice AI Platform. The training includes step-by-step guidance on setup, usage, and optimization. Our resources include live sessions, detailed documentation, and ongoing support to help your team maximize the platform’s potential.
What is NextLevel pricing?
NextLevel pricing depends on your project requirements, your business needs, and use case. The pricing starts from $10,5 per hour of the voice conversation in the pay-as-you-go tier.
How many phone calls NextLevel can handle at one time?
NextLevel AI agents can handle thousands of concurrent calls using cloud infrastructure, load balancing, parallel processing, real-time data analysis, and/or smart caching for efficient performance.
Can I get an AI Agent with my data?
You’ll have full control over the AI knowledge base, tailored to your business needs for better accuracy. Use any database, like company information, service descriptions, customer interaction history, etc..
How to build an AI agent and not lose money and time?
The best way to save money and time is by using ready-made AI agent solutions. These platforms are pre-built, tested, and customizable, allowing you to skip the lengthy and costly development process. With an out-of-the-box solution, you can quickly deploy an AI agent tailored to your needs, ensuring reliability, scalability, and faster ROI without the risks of building from scratch.
Will I spend a lot of time to customize AI agents to my business needs?
No, you will see the first working prototype in 2 days and will be able to launch the product in 2 weeks.
Do AI Agents improve with time?
AI agents improve over time by learning from new data, user feedback, and interactions, allowing them to refine their performance and adapt to changing patterns. They also benefit from updates to their algorithms, knowledge bases, and technologies, ensuring they stay relevant and effective. Additionally, self-learning mechanisms and personalization enable them to tailor responses and functionality to better meet individual user needs.
Can you deploy an AI agent on premises?
AI agents can be deployed in clients’ cloud, allowing organizations to retain full control over their data and infrastructure. This approach ensures that sensitive information stays within the organization’s environment, addressing privacy and compliance concerns.